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FAQ

Frequently Asked Question About CameraAce

Trending: Facebook Sharing Issue Solution

If you have had trouble sharing slideshows on Facebook go to your device settings and turn auto-rotation for your display ON.

 

Hello CameraAcers, we love hearing all the feedback from you guys via our support email, support@cameraace.net. Often times we'll get some pretty similar questions, so we thought we would compile them into an easy to read Q&A format for quick reference:

Q1. Can I add my own music to my shared CameraAce slideshows?

A1. Yes! As of the latest update (v3.1.2092, 2/21/14), personal music can be used with shared slideshows.

Q2. What browsers can be used to view CameraAce's shared slideshows?

A2. CameraAce slideshows can be viewed in the following mobile and desktop browsers:
Desktop Browsers

  • Internet Explorer 10.0 or higher
  • Chrome 22.0 or higher
  • Safari 6.0 or higher
  • FireFox 20.0 or higher

Mobile Browsers

  • iPhone: iOS 6.0 or higher
  • Android Phones: OS version 4.0 (Ice Cream Sandwich) or higher and Chrome browser

Q3. Can I download CameraAce's shared slideshows?

A3. CameraAce slideshows cannot be downloaded because they are not videos—creating video slideshows would require prohibitive CPU power and storage space requirements.

Q4. What is the maximum number of photos in a shared slideshow?

A4. You can add up to 24 photos to your shared slideshows.

Q5. How long do shared slideshows last?

A5. Slideshows are kept for 1 month before they are removed.

Q6. Can anyone see my slideshows?

A6. No, only people with the link can view your slideshow. If you don't share the link, the slideshow will always be private.

Q7. How do I delete a shared slideshow?

A7. To delete a shared slideshow, contacting support@cameraace.net requesting a deletion and include the email used to share the slideshow.

Q8. Is CameraAce free?

A8. Yes CameraAce is completely free. Access to the main functionality of CameraAce, from slideshow sharing to collage composing, is completely free. If you wish to download additional photo filters and frames, you can purchase them in the Google play market, Samsung apps, or Tstore.

Q9. What is MosaicAce?

A9. MosaicAce is a premium companion app that allows you to create high resolution photo mosaics.

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TecAce Software Ltd. specializes in adding creative and innovative UIs/UXs to their applications to give users products that are both fun and convenient.